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Call: 01902 444444
FAQs

FAQs

Yes. Anyone can access our service. Our services are free and confidential.

Staff at Embrace (nurses, doctors and pharmacists) work under very specific guidance to ensure that you are mature enough to understand any advice that is given and any decisions made about giving you contraception.

No. We provide a confidential service to all our patients, including under 16s. Embrace staff have to keep anything you tell them private although they may encourage you to talk to your parents or carers.

If a health worker thinks there is a risk to your health, safety or welfare they might need to share your information with someone else. The risk would need to be serious and the health worker would usually discuss this with you first.
Yes. All of our services are free. This includes testing and treatment and all forms of contraception.

Don't be put off if the current method of contraception you use isn't quite right – you can try another. Read about the different methods of contraception and contact Embrace on 01902 444444 to book a consultation.

We provide a confidential service to all our patients, including under 16s.

All information, including test results, remain confidential within the clinic and information is not passed on to anyone else. This includes your GP and any past or present sexual partners.

However, if your GP has referred you to the clinic with a referral letter, we will write back to your GP to let him or her know the outcome of your attendance. We may also ask your permission to inform your GP of contraception being issued or fitted but it is your choice if you wish for this to be passed on.

Limitations to confidentiality
The only time we may need to discuss your attendance with other care providers outside of the clinic is if we believe that you may be at risk of harm to yourself, or to others. In such circumstances we would always do our very best to talk to you first about why we feel that this is necessary.

We cannot predict how busy a walk in clinic will be as it depends on how many people choose to attend. If you are coming to a walk in clinic be prepared to wait and be aware we have several clinics running at the same time, which may mean some service users are seen sooner than others i.e. if they have an appointment.

If you have no symptoms and would like a sexual health screening we run fast track clinics which are quick, confidential and you won’t need to be examined.

Simply phone 01902 444444 and book an appointment or attend one of our walk in clinics held at The Fowler Centre.

It is an offence for anyone to have any sexual activity with a person under the age of 16. However, the law is not intended to criminalise mutually agreed sexual activity between two young people of similar age and understanding, unless it involves abuse, exploitation or harm.

Young people have the right to access confidential sexual health and contraception advice, including condoms and pregnancy, even if they are under 16.